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Reviews
Submitted on: Feb 22 2017
From : Fountain Hills, Az
Age : Over 60
Home Built : 1990-1999
Gender: Male
3 5 3 / 5

Salesman committed dates and project completion times that weren't met. The morning of the installation the windows were delivered unpainted. Tile guy was poor. Everyone else rallied and tried to make up for the mistakes made by salesman. Normally a one or two day slip wouldn't hav been catastrophic but we had a wedding planned at the house three days after the target completion date. It was my fault for believing the schedule and cutting it that close. Product is superior, prices are too high and the quality is first rate.
Likely to Recommend
3 / 5
Window Consultant
1 / 5
Installation
4 / 5
Product
5 / 5
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Submitted on: Feb 17 2017
From : Gilbert, AZ
Age : 40-49
Home Built : 1990-1999
Gender: Male
5 5 5 / 5

Installers did a great job, and they were very professional and friendly.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 15 2017
From : Scottsdale, AZ
Age : Over 60
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

We are satisfied and happy with our Andersen windows. Jason, Rick, and Chris were extremely professional in the installation process. Excellent service! The front office- Dana; Ann and Abby were wonderful to work with and were easy to be in touch with throughout the project. We would very highly recommend Andersen windows and the team of people we worked with.
Likely to Recommend
5 / 5
Window Consultant
4 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 13 2017
From : Chandler, AZ
Age : 18-39
Home Built : 1990-1999
Gender: Male
4 5 4 / 5

We are extremely happy with the new windows and patio door. They look fantastic and have improved the comfort of our bedrooms. The installers were highly professional and helpful. When there was an error with the size of our patio door, it was corrected without question or hassle. The only problem we had with our experience was with the sub-contracted company to remove and reinstall our plantation shutters. They failed to keep any of the scheduled appointments and required constant harassing to get the work done. When reinstalling the shutters, they left a large mess, including nails on the floor (of my children's bedrooms), and the louvers would not properly turn. I had to call several times to get them to return to repair the issue and they did not completely fix the problem. I had to continue to call them for another two weeks to get them to return and complete the job properly. In the process of reinstalling our shutters, they caused some damage to our drywall which they told me they would repair. The project was completed three months ago and I have not been able to get them to come back to fix that damage. I finally repaired it myself out of frustration. I am extremely happy with my Andersen products and installation. Your customer service was exceptional and it was a pleasure doing business with you. Unfortunately, your subcontracted shutter company ruined our experience and we will not use Andersen to replace our remaining windows because of them. Your exceptional service was sadly overshadowed by the poor performance of your subcontractor.
Likely to Recommend
3 / 5
Window Consultant
5 / 5
Installation
4 / 5
Product
5 / 5
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Submitted on: Feb 13 2017
From : Phoenix, AZ
Age : 18-39
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

From sales to install, the team is top notch! We installed 5 windows and a sliding door and can immediately feel the quality of this product. Thank you to Joe, Roger, Jason and Rick for your excellent customer service and expertise in installing this beautiful product!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 10 2017
From : fountain hills, az
Age : Over 60
Home Built : Prior to 1950
Gender: Male
5 5 5 / 5

The installers were amazing and they did a perfect job of installing a very large window.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 07 2017
From : Phoenix AZ
Age : Over 60
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

Love the door and the installer was great. Careful not to damage anything and was sure that everything was cleaned up before he left.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 06 2017
From : Mesa, Az
Age : Over 60
Home Built : 1960-1969
Gender: Male
4 5 4 / 5

I was told that the old wood on family room window would be replaced and painted. Neither was done.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
4 / 5
Product
5 / 5
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Submitted on: Feb 03 2017
From : Scottsdale, AZ 85258
Age : Over 60
Home Built : Prior to 1950
Gender: Female
5 5 5 / 5

The crew led by Roger, were absolutely terrific. They replaced all our windows and one large sliding door in one day. Crew consisted of Roger, Rob, Tyler, Joe S. and Lane. Stucco was replaced and then repainted. We are very satisfied.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 03 2017
From : Litchfield Park, AZ 85340
Age : Over 60
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

Your installers Jason, Rick, Rob, and Chris were very professional and thorough
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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